CATEGORY A
COMPONENTS OF LUXI MATTRESS
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Comprised of foam and fiberfill; 3/4 inch thick to give it a lofty feel.
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3.5 inches of 4 pounds per cubic foot of high-density foam. The layer provides excellent edge support. | | | |
1 inch of 4 pounds per cubic foot of high-density foam. Transitional foam layer provides support, manages sinkage and motion transfer. | | | |
1.5 inches of Dunlop latex. Great for buoyancy and cooling down the mattress. | | | |
3.5 inches of 2 pounds per cubic foot of high-density polyurethane foam. Its purpose is solely as a core or support layer. | | | |
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FEEL (FIRMNESS) + COMFORT
During my 3-week test, I experienced a comfortable sleep on all 3 levels of firmnesses.
As you may expect, there are slight differences for each firmness, which means that you can choose the firmness that best suits your body.
Let’s look at each firmness in more detail.
SOFT:
This level of firmness provides more sink and body contouring properties than either of the Medium or Firm levels. On a scale of 1 to 10, with 10 being the firmest, I rate the Soft level at 3.5.
As a side sleeper, I typically find that Soft mattresses are way too soft for my body and cause me to experience neck and back pain.
However, I was pleasantly surprised that Luxi’s Soft firmness did not give me a “stuck” feeling while sleeping on my side, back or stomach (I was in the latter position for only 10 minutes) or when changing positions throughout the night.
I awoke each morning pain-free.
MEDIUM:
This firmness was absolutely perfect, with just enough balance of comfort and support. On a scale of 1 to 10, with 10 being the firmest, I rate the Medium level at 6 to 6.5.
I was also able to sleep on my back or side without any issues.
However, if you’re a stomach sleeper and/or heavy, depending on your weight and BMI (Body Mass Index), the Medium may not sufficiently support your back. Individuals who weigh more than 200 pounds should consider the Firm level.
Generally, when sleeping on my stomach on any mattress regardless of brand, I can only do so for few minutes at a time, otherwise my back and neck start to ache.
Regrettably, I had the same issue on the Luxi Medium, however, my sway-back (an exaggerated bow-shape lower back) and neck issues may have contributed to my experience.
If you experience the same issues, the Luxi Firm may be your best option as it'll provide you with much-needed spinal support.
Fortunately, Luxi’s 100-night trial period offers you the risk-free opportunity to try out the firmness that best suits you, so you have nothing to lose. If after 30 nights, the Luxi has not met or exceeded your expectations, the company will consult with you to explore additional options so that you may experience restful sleep.
FIRM:
If you sleep with a partner, the Luxi excels in its patented design by allowing each of you to customize your side of the bed to the level of firmness your bodies require. This design element is revolutionary.
On a scale of 1 to 10, with 10 being the firmest, I rate the Firm level at 7 to 7.5.
While testing the mattress with my husband sleeping beside me, I did not feel any motion every time he moved or changed positions.
Since he has back issues [herniated disks], he prefers the Firm level, which he feels provides him with the required support while still conforming to his body.
He also awoke each morning without any aches and pains.
Note: When flipping the foam layers to your desired firmness, be mindful that the T-shaped foam protrusions tend to be fragile and may tear.
OVERALL SUPPORT
Luxi uses its Support Balancing Technology, or SBT for short, to contour to and support your body based on your weight and sleep position.
From my own experience as a side sleeper and testing all 3 firmnesses, I can attest to the mattress providing me with excellent support.
RESILIENCY (BOUNCE)
Latex and memory foam are famous for their quick push back, or resiliency.
Because the Luxi comprises of high-quality and high-density foams, its push back is exceptional in its response, especially when it’s set to the Firm level.
Luxi's patented technology and unique design
are ingenious and make Luxi, truly,
the Next Generation of mattresses.
PRESSURE POINT RELIEF
My experience when sleeping on the Luxi is that it excels with regards to pressure point relief.
I did not at any time experience any pain or discomfort with any of the 3 levels of firmness that
I tested.
My shoulders and hips were sufficiently and comfortably cradled and supported.
EDGE SUPPORT
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Sinkage from weight concentrated about 4 inches from the edge
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Sinkage from weight concentrated 8-10 inches from edge | | | |
Sinkage from weight lying in a straight position at edge | | | |
Sinkage in a side sleeping position | | | |
Sinkage in a back sleeping position | | | |
Sinkage from weight concentrated in the center of the mattress | | | |
*Based on less than 120 pounds of body weight and moderate BMI
NOISE LEVEL
As expected of an all-foam mattress, there was absolutely no noise at any time during my sleep tests.
MOTION TRANSFER
Soft firmness: Ever-so-slight motion when a partner changes positions, but not enough to be a deal-breaker.
Medium and Firm: There is no motion transfer when a partner changes positions.
We love our new LUXI.
The materials its made of are such high quality and we have never slept better.
Our dogs now sleep in our bed the entire time we are at work.
We are going to get one for our guest room but are afraid
the guests will never leave. LOL!
Thank you LUXI.
We have truly upgraded our home!
~Jen Caylam
Luxi Customer
[Review from Luxi website]
Photo credit: Sharon Picone (featuring our sweet "Gracie")
DURABILITY + QUALITY OF MATERIALS
Layers 1,2 and 3 comprise of 4 pounds per cubic foot of foam.
The "secret sauce" when considering the durability of a mattress is the foam density.
Ideally, 4 pounds per cubic foot of foam is a good indicator of a higher-quality mattress and the Luxi checks all the boxes.
Another advantage to the Luxi mattress is that the support, or core layer, consists of 2 pounds per cubic foot of foam, which is 25% more density than the minimum of 1.5 pounds per cubic foot required by industry standards.
Many mattress brands have a support layer of 1.8 pounds per cubic foot. Here again, the Luxi delivers in terms of quality.
TEMPERATURE
The Soft and Medium levels sleep relatively cool. The Firm level sleeps slightly warmer, due to the fact that the polyurethane foam layer lays on top.
However, in my experience, the slight warmth did not negatively impact my sleep quality.
Adding a gel memory foam topper in an attempt to cool your Luxi may possibly contribute to sleeping hot. If sleeping hot is an issue for you, an alternative solution is to lower your room temperature.
OFF-GASSING
There is definitely an odor when you first unbox the Luxi, but this is not unusual for foam mattresses. The off-gassing starts to dissipate after a few hours, though you may still experience a slight odor.
I tested the mattress further by leaving the memory/latex foams uncovered and exposed for an additional 3 weeks and after this timeframe, the odor had completely disappeared.
Keep in mind that this isn’t necessary or typically a step you need to take, but for the purpose of this review, I wanted to up the ante and provide you with as much information as possible.
CATEGORY B: BRAND REPUTATION
CUSTOMER SERVICE
Based on my research of customer feedback on the Luxi website, it’s quite evident that the brand
is customer service oriented and its employees go above and beyond to ensure that customers
are happy.
Not sure if you’ll be able to adjust from a coil to a foam mattress? No problem, the friendly folks at Luxi will walk you through any doubts you may have about your transition.
Do you need a denser, more supportive mattress due to your weight? Luxi has you covered.
The customer service reps will assist you in customizing your mattress even further to accommodate excessive weight.
There are many more examples of Luxi’s commitment to its product and service. So it’s not surprising that Luxi is a popular choice with customers.
BRAND TRANSPARENCY
Luxi is proud to share the details of what makes its mattress stand out from the crowd. In fact, the foam specs are clearly and transparently stated on the Luxi website.
Additionally, the people who embody the Luxi brand are exceptionally helpful and courteous.
WARRANTY
The purchase of a Luxi mattress includes a 10-year warranty, which is typically the minimum that the majority of brands offer.
RETURN/REFUND POLICY
If you are dissatisfied with your mattress and it doesn’t live up to your expectations, before authorizing a refund, a Luxi sleep expert will address your concerns and first work with you toward reaching a custom solution to help you experience a good night’s sleep on your mattress.
This approach is due to Luxi’s pledge to be environmentally responsible: the brand ensures that it takes into consideration both the needs of the customer as well as the environmental impact a returned mattress may have on our planet.
CONCLUSION
The Luxi is undoubtedly my top pick of all the mattresses I’ve reviewed so far, and in my opinion,
it rocks! Is it pricey? Definitely. However, I believe that it's comparable with other high-end mattresses and despite Luxi's higher price tag, you are scoring a finer mattress that provides the benefit of customization unlike any other mattress currently on the market.